At UXPressia, we have 4 pricing plans: Free, Pro, Business, and Enterprise.
Let's go over each of them and highlight their edges and limits.
Read also: Import your work to UXPressia with AI
Note: Please remember that you can be a member of several workspaces on different subscriptions. Multiple workspaces allow you to be more flexible when working with numerous teams. Learn more about managing workspaces with different subscription plans here.
FREE PLAN
The free plan offers you the following functionality:
Up to 15 tags;
3 customer journey maps, 3 personas, and 3 impact maps;
Email sharing with 1 user;
Export to PNG;
Comments;
Pie and bar charts.
PRO PLAN
This one costs $36/month ($360 per year) and has no limits whatsoever. When going Pro, you can take advantage of all Free plan features, plus:
Unlimited tags;
Unlimited customer journey maps, personas, and impact maps;
Unlimited CX Chunks;
Unlimited email sharing;
Direct link sharing;
Export to vector-based PDF, CSV;
Presentation mode;
Real-time data integrations via embed code;
Custom statuses for documents;
Version history;
User roles and teams;
Live chat support.
BUSINESS PLAN
This plan is designed for organizations and consultants seeking advanced tools without the need for enterprise-level procurement. Our Business subscription costs $95/month ($950 per year). It includes all the Pro plan features, plus
Team library to store and reuse assets like touchpoints, journey stages, channels, etc.
Design View to create a hierarchy of your initiatives and journeys;
Branding;
Export to PPTX;
Integrations with third-party platforms:
Google Analytics
Google Sheets
Mixpanel
Slack
Microsoft Teams
Jira
Azure DevOps
Free access to UXPressia Academy;
Premium support.
ENTERPRISE PLAN
The Enterprise plan is designed for larger organizations and agencies that require additional control, security, and support. It includes all the Business plan features plus:
Want to learn more about the Enterprise plan?
AI FEATURES
All our plans include the following AI functionality (limitations apply to specific plans):
AI persona generator (including generation from raw data);
ADD-ON: AI BOOST
AI Boost is a premium add-on that extends your subscription with advanced AI capabilities. It includes:
AI Journey Assistant — interact with your journey maps through a built-in AI chat. Ask questions, update stages, generate executive summaries, identify pain points, and get action plans.
Source traceability — trace AI-generated content in personas, journey maps, insights, and assistant chats back to the original research documents. Each piece of content displays source badges showing exactly where it came from.
Support ticket intelligence — automatically parse support tickets and map sentiment, volume, and top issues directly to your journey stages.
Multi-model AI engine — choose between OpenAI, Claude, Gemini, and their models for each AI feature in your workspace. Switch providers without disrupting your workflow.
MCP integration — connect your journey maps and personas to external AI tools. Work with your CX data from any AI tool and bring AI agents into your CX work.
Continuous innovation — get automatic access to every new AI capability released throughout the year at no extra cost.
AI Boost can be purchased separately or as part of the enterprise plan. Get a quote after a 30-minute call with our sales team (sales@uxpressia.com).
PRICING FOR EDUCATIONAL AND NON-PROFIT ORGANIZATIONS
We also offer free access to UXPressia’s advanced functionality to educators, students, and nonprofit organizations.
UXPRESSIA PRE-RECORDED DEMO
Want to learn more about the platform's functionality and see how to build journey maps and personas? Watch our pre-recorded platform walkthrough.