Troubleshooting
Having troubles or seeing error messages? Look for a quick solution here.
7 articles in this collection
Written by Arthur McCay and Dan
Written by Arthur McCay and Dan
Forgot Your Password?
Find out how you can recover password to your UXPressia account
Written by Dan
Updated over a week ago
Updated over a week ago
Can’t access a map or persona
See why some personas, maps, or projects are blocked and grayed out
Written by Arthur McCay
Updated over a week ago
Updated over a week ago
Can't find the confirmation email
See what you can do when the confirmation email doesn't go through.
Written by Arthur McCay
Updated over a week ago
Updated over a week ago
Change your subscription to Pro
You just upgraded your account but still seem to be on a free subscription? Read this.
Written by Arthur McCay
Updated over a week ago
Updated over a week ago
UXPressia Localization
Want to have UXPressia in your native language? Read this!
Written by Dan
Updated over a week ago
Updated over a week ago
Can’t Switch Personas
See what you can do when you can't switch between personas on the left panel
Written by Dan
Updated over a week ago
Updated over a week ago
Undo/ Redo option
Learn how to get rid of extra work with a new Undo/ Redo option
Written by Arthur McCay
Updated over a week ago
Updated over a week ago