Troubleshooting
Having troubles or seeing error messages? Look for a quick solution here.
Forgot Your Password?Find out how you can recover password to your UXPressia account
Can’t access a map or personaSee why some personas, maps, or projects are blocked and grayed out
Can't find the confirmation emailSee what you can do when the confirmation email doesn't go through
Change your subscription to a paid planYou just upgraded your account but still seem to be on a free subscription? Read this.
UXPressia localizationWant to have UXPressia in your language? Read this!
Can’t switch personasSee what you can do when you can't switch between personas on the left panel
Undo/Redo optionLearn how to utilize the Undo/Redo option
"You are offline" messageHow to make sure that your access to UXPressia isn’t blocked