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Troubleshooting
Troubleshooting
Having troubles or seeing error messages? Look for a quick solution here.
7 articles in this collection
Written by
Vitaly Shemetovets
and
Tanya Levdikova
Forgot Your Password?
Find out how you can recover password to your UXPressia account
Written by
Tanya Levdikova
Updated over a week ago
Can’t access a map or persona
See why some personas, maps, or projects are blocked and grayed out
Written by
Vitaly Shemetovets
Updated over a week ago
Can't find the confirmation email
See what you can do when the confirmation email doesn't go through.
Written by
Vitaly Shemetovets
Updated over a week ago
Change your subscription to Pro
You just upgraded your account but still seem to be on a free subscription? Read this.
Written by
Vitaly Shemetovets
Updated over a week ago
UXPressia Localization
Want to have UXPressia in your native language? Read this!
Written by
Tanya Levdikova
Updated over a week ago
Can’t Switch Personas
See what you can do when you can't switch between personas on the left panel
Written by
Tanya Levdikova
Updated over a week ago
Undo/ Redo option
Learn how to get rid of extra work with a new Undo/ Redo option
Written by
Vitaly Shemetovets
Updated over a week ago