Troubleshooting
Having troubles or seeing error messages? Look for a quick solution here.
By Tanya and 2 others3 authors8 articles
- Forgot Your Password?Find out how you can recover password to your UXPressia account
- Can’t access a map or personaSee why some personas, maps, or projects are blocked and grayed out
- Can't find the confirmation emailSee what you can do when the confirmation email doesn't go through
- Change your subscription to a paid planYou just upgraded your account but still seem to be on a free subscription? Read this.
- UXPressia localizationWant to have UXPressia in your language? Read this!
- Can’t switch personasSee what you can do when you can't switch between personas on the left panel
- Undo/Redo optionLearn how to utilize the Undo/Redo option
- "You are offline" messageHow to make sure that your access to UXPressia isn’t blocked