Sometimes you may find yourself unable to switch between personas on the left-side panel and see the following error message:
This may happen due to one of the following reasons.
1. You are not registered with UXPressia
As an unregistered UXPressia visitor, you cannot switch between personas in the left-side panel. How do you view other personas in this case?
There are three ways to do that:
You can go back to the project page and open all the personas one by one:
You can open all of the personas in new tabs and switch between them without having to go back to the project dashboard.
You can also register with UXPressia and remove all the viewing restrictions or ask the workspace admin to make you a Contributor in the workspace.
2. You are using UXPressia free plan
You may have used a paid plan before, created a number of personas and then switched back to a free plan. In this case, you will only be able to view the last-edited persona of the last-edited project.
You can get access to all of your projects and artifacts by switching back to a paid account.