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Can’t switch personas
Can’t switch personas

See what you can do when you can't switch between personas on the left panel

Tanya Levdikova avatar
Written by Tanya Levdikova
Updated over a week ago

Sometimes you may find yourself unable to switch between personas on the left-side panel:

can't switch sign

This may happen due to one of the following reasons.

1. You are not registered with UXPressia

As an unregistered UXPressia visitor, you cannot switch between personas on the left-side panel. How can you view other personas in this case?

There are three ways to do that:

  • You can go back to the project page and open all the personas one by one:

opening personas one by one
  • You can open all the personas in new tabs and switch between them without having to go back to the project dashboard:

opening personas in new tabs
  • You can also register with UXPressia and remove all the viewing restrictions or ask the workspace admin to make you a Contributor in the workspace.

2. You are using UXPressia free plan

You may have used a paid plan before, created a number of personas, and then switched back to a free plan. In this case, you will only be able to view the last-edited persona of the last-edited project.

You can get access to all of your projects and documents by switching back to a paid account.

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