Having a way to tell your customer’s story with just a few images is a great time-saver and gives you a huge advantage in getting your point across. While we are still working on a full-fledged media library, you can add to the visual punch of your journey maps by using our Storyboard gallery.
A storyboard is a series of pictures that help you gain a deeper understanding and communicate to others the exact experience your customers go through at each stage of their journey. Here is what it looks like on a customer journey map.
How to use it
To open the Storyboard, open the text formatter by selecting any text on your journey map. After that, click on the “Insert image” button (Ctrl + P) on the text formatter and select the folder icon.
You will see a full Storyboard gallery with 170+ pictures. Use them to capture everything that can’t be put into words.
Generating images with AI
Haven't found the image you like? Generate it with AI for your map. Once the image is ready, you can save it to the Image Library and find it in the Team Library tab of your Storyboard.