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How to add chunks to your customer journey maps

Learn how to add Chunks to your journey maps

Katerina Kondrenko avatar
Written by Katerina Kondrenko
Updated over 12 months ago

Adding a chunk to your map is a breeze.

There are two ways to do that:

  • Using the Quick Insert menu

adding existing chunk to a journey map

From here, you can select the Chunk you need in the dropdown menu or create a new Chunk:

chunk dropdown menu
  • Converting text into a Chunk

converting customer journey text into chunks

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