Having your Jira account connected to UXPressia helps you see the status and progress of tasks related to specific journey map stages and understand whether you need to create some new ones based on the map insights.
Note: To add the Jira issues section to your map, you need a Pro account.
To be able to add Jira issues to your map, you need to connect UXPressia to your Jira account first.
How to connect Jira to UXPressia
Open your map, press “Add section” and find Jira in the Media/Files section category:
Once you add it, log in to your Atlassian account:
Now you can start adding Jira issues to the map.
Note: After you connect the Atlassian account, it will be visible under Workspace > Integrations settings and other users within the same workspace will be able to use this integration too.
To add Jira issues to your map, click on + Add issue and select them from the popup:
Issues you select will appear on your map:
UXPressia displays the following issue data:
The issue key in Jira;
Summary;
Issue type, which can be either default...
...or custom one set up in your Jira account;
Status;
Assignee;
Priority (the issue priority is displayed as an icon. See icon meanings below).
If any of these details get changed in Jira, the issue will be automatically updated in UXPressia when you open it next time. You can also pull the latest updates manually. You can always see when the last synchronization happened:
Click on the Jira issue to open it.
How to manage Jira integrations in your workspace
If you are not the one who is going to use Jira integration, but you need to set it up for your team, here is how to do it step by step:
Open your Workspace settings > Integrations and click Connect account:
Log in to your Atlassian account.
That’s it, all users within this workspace will be able to use this integration in their maps.
Note: If you need to connect multiple Jira accounts, before adding another one to UXPressia, make sure to log out from the first Jira account in your browser first.