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How to generate storyboard images with AI

Learn how to generate custom illustrations for your journey maps

Tanya from UXPressia avatar
Written by Tanya from UXPressia
Updated yesterday

In UXPressia, you can generate custom images with AI inside the image section for your customer journey maps.

AI-generated scenes are a great way to support storytelling when presenting a customer journey to other people.

Plus, you can make your persona a central character of the image and visualize their interaction with your product or service to tell a story.

ai journey map storyboard

Note: This feature is available starting from the Business plan.

How to generate images in the CJM Editor

In the AI tab of the image section

  • Add a prompt for the description:

    • Pull text from a specific section

      adding AI prompt for journey map image

    • Or describe the image you want to generate. Remember to include all the necessary details related to the image.

    💡Tip: Be clear and specific

    The more details you provide, the better. Include details about:

    1. Scene or context. A question to answer: What is happening?

    2. Key objects or people. A question to answer: Who or what should be visible?

    3. Emotions or mood. A question to answer: Is it cheerful, serious, or chaotic?

    4. Setting. A question to answer: Is it indoors or outdoors? Is it an office, kitchen, or nature?

✅ A young man is using a laptop while working remotely from a sunny living room, with a glass of water on the table. He is wearing a white T-shirt.

❌ A man is working.

  • If you enable ‘Use Persona as a character’, the AI will include your selected persona in the image.


    💡Tip: For best results, use personas with a photo or detailed visual description.

selecting persona for ai journey map image

  • Select the style and size

  • To exclude something from the future image, add it to the ‘Negative Prompt’ section (e.g., “no logos”).

ai journey map exclusions

  • Click ‘APPLY’ to start generation

ai generation for customer journey maps

Sharing generated images

When your image is ready, you can not only use it in the map or persona but also share it with others:

  • Download the image

  • Save it to the Team Library

  • Share as a link with other people

shring a generated image for the customer journey

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