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How to add videos to customer journey maps

Learn how you can embed videos from third-party websites with the video section

Nina avatar
Written by Nina
Updated this week

Adding videos to your CJM is a great way to leverage the visualization power of UXPressia. Note that UXPressia doesn't support uploading videos from your computer. You can only use videos from web sources like YouTube and Vimeo.

And here's the algorithm:

1. Add a Video section to your map:

Add a Video section to your map

2. Copy the link to the video you want to add from YouTube or Vimeo.

3. Paste the link to the chosen tile in of the Video section.

filled Video section in your map

Once you remove the cursor from the tile, you'll see a preview of the video. Click on it and a video player will appear.

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