Moving CJMs is an extremely powerful feature since it allows users to move maps not only across multiple projects but also workspaces.

To move a customer journey map to another project/workspace:

  • Open up the project with the CJM you want to move.

  • Сlick on the hamburger menu on the right of the map’s bar and hit MOVE.

  • You’ll see a popup window where you can choose a target workspace and project.

If you want to move your CJM together with maps and personas linked to it, check the box near the “Move all linked map/personas” option before confirming the move.

  • Click MOVE when you’re done.

To move CJMs in bulk, check the boxes near them and hit MOVE on the action bar.

Note that moving feature is for paid plan users only.

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