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How to copy customer journey maps

This article will teach you how to copy your journey maps

Nina avatar
Written by Nina
Updated this week

Copying is available to paid plan users only as there's a limit of 1 CJM, 1 impact map, and 1 persona per user on the free plan. So, if you're the one with a paid plan, you can copy your map:

  • From the Dashboard page: select a map and click on the ‘Copy’ action…

copying a CJM from the dashboard

…or hit the ‘Copy’ action in the Actions column.

copying action in the action column of a journey map
  • From the Tag page.

copying journey maps on the tag page

Copying on this page works the same way as on the Dashboard.

  • From the document page.

copying CJM from its page

After you click ‘Copy’, you’ll see a popup prompting you to select a target Workspace and project.

copying popup for journey maps

You can also assign a tag to the map copy from the list of tags of the target workspace.

That's it, folks!

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