The View Settings feature lets you create custom views of your journey map and choose which of its stages and sections will be visible and which of them will be hidden in each View.
You can use this feature when you need to:
hide the persona panel before exporting the journey map;
present your large customer journey map in pieces to give your viewers a better understanding of its structure;
hide a specific persona and information pieces related to it;
divide the work among your team. Each of the team members will be able to focus on the parts of the journey map they are responsible for.
hide the draft parts of your journey map before presenting it to the team.
Here is how you add a new View.
1. Select "Add New' in the Views section of the breadcrumb menu.
2. In the “View Setting” popup, type in the name of your view and select the sections and stages that will be visible on it. Save the View.
You can easily edit, delete, and navigate among the created Views.
You can also share specific Views with other people:
Note: Views are NOT different maps, so if you change a section in one View, it will also change in all the others that have this section enabled.
Want to learn more about the platform's functionality and see how to build journey maps and personas?