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How to add substages to your journey map

Learn how to split stages into substages and merge them together on your CJM

Nina avatar
Written by Nina
Updated over 4 months ago

The new feature lets you split your stages into substages, customize their color, and merge them together. See how to use this feature.

To quickly add a substage to any of your stages, hover over the stage and click “+”. A new substage will appear under the main stage.

add a substage

To add multiple substages, click the gear wheel icon next to “+”. From here, you'll be able to set the number of substages, set colors for the background and text. 

To merge existing substages within a stage, click the stage’s gear wheel and then select the “Merge all”.

⚠️ Keep in mind that after merging only the content of the leftmost column will be persevered.

You can also move substages across your map if you want.

Note: merging sections under substages is not yet possible, but we are currently working on this feature.

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