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How to add substages to your journey map

Learn how to split stages into substages and merge them together on your CJM

Nina avatar
Written by Nina
Updated this week

The new feature lets you split your stages into substages, customize their color, and merge them together. See how to use this feature.

To quickly add a substage to any of your stages, hover over the stage and click “+”. A new substage will appear under the main stage.

add a substage

To add multiple substages, click the gear wheel icon next to “+”. From here, you'll be able to set the number of substages, set colors for the background and text. 

To merge existing substages within a stage, click the stage’s gear wheel and then select the “Merge all”.

⚠️ Keep in mind that after merging only the content of the leftmost column will be persevered.

You can also move substages across your map if you want.

Note: merging sections under substages is not yet possible, but we are currently working on this feature.

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