Got your impact map ready? Let's export it. It's just a few clicks.

There are two places to export your impact map:

Impact map page

To export an impact from its page, 

  • Open up the impact map you want to export.
  • Click on Export in the upper bar over the map editor.
  • Choose a suitable format in the pop-up window.
  • Hit the "Export" button.

Project page

To export a customer journey map from a project page:

  • Go to the the project page that contains the target impact map.
  • Open the hamburger menu on the right of the impact map’s bar and hit Export.
  • Choose a suitable format in the pop-up window.
  • Click on the “Export” button.

Note: CSV and PDF export is available to Pro users only. If you want to see what exported maps look like, check out this article.

How to open .csv files in Excel

  • Open a new Excel document and go to the Data tab. 
  • Hit the “From Text” option.
  • Select a .CSV file you wish to open and click on the “Import” button.
  • A new window will open up. Choose the “Delimited” file type and click “Next”.
  • Select three delimiters — Tab, Semicolon, and Comma — and click “Next”.
  • Set the column data format to general and hit “Finish”.
  • That’s it!

Did this answer your question?