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What is UXPressia?

How UXPressia works, what it can do for you, your team and company.

Nina avatar
Written by Nina
Updated over a week ago

UXPressia is a customer experience mapping and management platform. It helps you centralize and manage your personas, customer journey maps, service blueprints, and other CX assets, ensuring they are shared and accessible across your organization without compromising privacy and data security.

What can I do with UXPressia?

There are a number of scenarios when UXPressia might make your life easier. Depending on the project stage and its type, it can be either of the following:

  • Building CX culture in a company or team: Read more on how you can leverage UXPressia to make your company customer-oriented here.

  • Designing new (and existing!) products or services: Discover how UXPressia helps design better experiences during product/service/project kickoff.

  • Organize research data: putting together all the pieces of the puzzle after conducting interviews, running focus groups, etc. is a hell of a task.

  • Digitize workshop results: Just finished with a journey mapping workshop, and it's time to digitize the paper map you've just created? You're in the right place. See why.

  • Improve employee experience: If it's employee journey mapping you're after, we have something just for you here.

Who uses UXPressia?

UXPressia is used by a variety of folks out there. Some of them are:

  • CX strategist

  • CX/UX Directors

  • CX/UX/Service Designers

  • Digital Consultants

  • Business Owners

  • Business Analysts

  • Project Managers and Project Owners

  • Customer Experience Managers

  • UX Architects

  • CX/UX Research Managers

  • Human Resources

  • Professors, coaches, and CX/UX trainers

  • And everybody else who believes that awesome customer experience is the key to success.

Okay. But why UXPressia?

Because it's simple and powerful. You don't have to get a Master’ Degree to draw journey maps that look like this — you can do it in less than an hour.

You don't have to spend hours learning how to use our tools — everything is intuitive to the tenth degree. Hints and smart defaults are everywhere.

Another reason is that UXPressia is really collaborative. You can share your projects with anyone — even those without an account at UXPressia — and they collaborate in real time, seeing your journey maps and personas evolve.

Because thousands of teams from around the world use us to design products and services. Check out what they say about us.

And if you're just starting out, you have loads of journey mapping and persona templates to start with.

UXPressia demo

Want to learn more about the platform's functionality and see how to build journey maps and personas?

Want to attend a live session? Request a demo with the sales team.

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