Canceling subscription is available to workspace Super Admins and Billing managers.

Note. Before cancelling a subscription make sure you are located in a right workspace.

Please keep in mind that cancelling the subscription within a certain workspace does not automatically cancel your subscriptions for other workspaces!

To cancel:

  1. Open up the Billing tab of a necessary workspace
  2. Click Cancel Subscription.

That's it!

Note. Once your subscription is cancelled Professional features will be available until the billing period ends. After the cancellation, you will have access only to the last project you have worked with.

All your projects will remain safe and sound until the renewal of subscription.

If you are on a Free subscription, there is no need to cancel at all. If you want to delete your account however check out this article.

Did this answer your question?