How to copy customer journey maps

This article will teach you how to copy your journey maps

Nina avatar
Written by Nina
Updated over a week ago

Copying is available to paid plan users only as there's a limit of 1 CJM, 1 impact map, and 1 persona per user on the free plan. So, if you're the one with a paid plan, you can copy your map:

  • From the Dashboard page: select a map and click on the ‘Copy’ action…

copying a CJM from the dashboard

… or hit the ‘Copy’ action in the Actions column.

copying action in the action column of a journey map
  • From the Tag page.

copying journey maps on the tag page

Copying on this page works the same way as on the Dashboard.

  • From the document page.

copying CJM from its page

After you click ‘Copy’, you’ll see a popup prompting you to select a target Workspace and project.

copying popup for journey maps

You can also assign a tag to the map copy from the list of tags of the target workspace.

That's it, folks!

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